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SATISFACTION
We strive for excellence in all of Beauty Rules’ services and products. In the event that you are not happy with the service you received, please let us know, and give us the opportunity to rectify the situation. Your complete satisfaction is our goal.

REFER AND RECEIVE
We love our regular clients and new clients, and we would love to meet your family and friends. Refer a friend to Beauty Rules and you will both be entitled to future discounts. Better yet, schedule your appointments together and do something fun after!

WALK-INS
Walk-ins are welcome, and we will try to honor your request for a particular stylist; however, we cannot guarantee that a specific stylist will be available. If you have a strong preference, an appointment is recommended.

CANCELLATIONS
If you must cancel your appointment, please give us 24-hours notice. We reserve the right to require customers who do not keep their appointments, or frequently cancel to receive services on a walk-in basis.

PUNCTUALITY
At Beauty Rules, we respect your time and strive to maintain a schedule that accommodates all of our customers. We will do everything we can to ensure that your appointment time is honored. We respectfully request that you do the same for us and our other customers. If you are more than 15 minutes late, we will do our best to accommodate you, but please understand that we might need to shorten your original scheduled appointment, or reschedule for another time.

CELL PHONES
Please honor and enjoy the relaxing environment that have created and try to maintain at Beauty Rules. While we understand that you might occasionally need to use your cell phone in the salon, please remember and respect that many of our customers come here to enjoy the tranquility.

  store policies
BEAUTY RULES SALON | 10 Newbury Street, Boston, MA 02116 | 617.262.0338